Contact
This page says who answers what. For most matters an email is enough; cancellations and data protection requests have their own routes so nothing gets stuck in an inbox.
Questions about the product and the method
How a figure is derived, which data source applies, whether a location is covered.
hello@energravia.comSales, plans and invoices
Team quotes, invoicing questions, switching between plans.
hello@energravia.comPartner programme
Conditions, referral link and partner agreement.
To the partner programmeCancel a contract
Cancellation without signing in, with immediate confirmation in text form.
To the cancellation formData protection
Access, rectification, erasure and objection under the GDPR.
To the privacy policyProvider details
Full provider identification, register and VAT ID.
To the legal noticeWe normally reply within two working days. Cancellations are confirmed automatically and immediately regardless — the receipt of your declaration does not depend on our reply.